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Search, Compare and Select The Best Drupal Development Services For Your Company

Drupal is an open source content management framework that is written in PHP language. Due to its features and efficiency, Drupal has become the most preferred content management platform among global companies, higher education institutions, government, and NGOs. It is a user-friendly, easy to use, supportive platform, which has around 5000 modules. Being a leading back-end framework, Drupal provide various features that competently perform the content management systems. It features include user menu management, account registration and maintenance, Taxonomy, RSS feeds, Page layout customization, and system administration. With its extreme abilities, the Drupal can easily serve as a simple website, or a single/multi-user blog, or as an Internet forum which provides the user-generated content.

Drupal is the most efficient open source technology which offers complete security, scalability, support and cost-efficiency that make it the most powerful CMS framework in the competitive market. The talented and dedicated professionals are the another reason for the success of this  framework. These dedicated Drupal developers keep on working on this framework and have come up with many of its full versions and latest updates on a regular basis.  In order to these updates, the Drupal development services are focused around the great themes and modules. Due to its extreme benefits, many of the companies are offering a customized Drupal development services for their valuable clients. If you are also willing to have a Drupal based website, then simply select the top Drupal development company India which can provide the services that you are looking.

Drupal Module Development

Drupal Module Development is done with the aim of meeting all the business requirements and needs. Due to its functionality, the developers can apply various creative designs and strategies such as customized module development for the authentic performance of the website. Additionally, through the execution of the hook, the module development can easily enhance the core functionality of the website. When it comes to the functionality, many of the Drupal module development systems range from small with easy functionalities to the large with complex functionalities.

What is required to become a Drupal Developer?

To become a master of Drupal development, the developers need to have the extensive knowledge, expertise and years of the experience in the Drupal technology such as AJAX, AJAH, and JQuery. Moreover, they should be updated with the latest technical knowledge and skills that help them to perform well in a development company.

Conclusion:

Due its exclusive features, the Drupal has become an important platform, which is preferred by a large number of the companies for creating their web presence. It provides a great flexibility while designing a web project, at affordable prices. It helps you to build good business relationships and share experiences that make your company stay ahead in the competitive market. If you are willing to have a Drupal website for your business, then select a leading website development company which can provide good quality services, at affordable prices.

Top 4 Considerable Points for Implementing Live Support

According to research, if customers are not able to find answers to their question and wait for them too long, they simply abandon their online purchases, and move to your competitor’s site. To overcome with this problem, many online businesses have turned to live chat, to offer their customers with quick and support customer service. It is expected that by 2018, approx 80% of companies will provide live chat option on their website or on mobile devices, for their valuable customers.

The online consumers who have taken Live Support Services said that having questions answered by a live person, in the middle of an online purchase, is one of the most valuable features that a website can offer. Moreover, the live support not only increases the customer satisfaction, but it also helps in increasing sales. Through live chat, the companies can encourage their potential customers to make a purchase, and make them a satisfied customer. To help you, here are the four best practices for implementing live support.

1. Ensure That You Have Enough Web Traffic and Resources For Implementing Live Support

The live support can be beneficial for your business, if you have a desirable web traffic, as well as the resources to make it successful. So before installing live support, just make sure that your website has enough web traffic, and visitors that can use your support service to justify the cost. Also, ensure that you have enough team to provide support services, efficiently. If you don’t have enough employees to respond your customers questions quickly and efficiently, then surely you will end up by hurting your business.

2. Consider Outsourcing

If you want to have the benefits of offering live support, but don’t have the enough and the right resources, then you should take the outsourcing services and hire third-party provider for it. The professional live chat operators have all the knowledge and skills required to manage successful live chats, as well as leaving your employees free to do other work.

3. Choose Software with the Right Features at the Right Price.

For your company live support services, you’ll need a right software for it. But due to the increase in demand of live chat, a large number of software options are available in the market. So, while choosing the software for your company, just think about the size of your company first, and then select the software. For getting the most for your money, just choose a software with a clear pricing plan. While choosing the live chat software, there are various important features that you should consider. They are:

  • It should have User-friendliness of the chat interface
  • It can provide canned messages
  • Should have ability to track and analysis the data of the potential customers.
  • Should have option to save the client’s chat for future reference
  • Should have option of proactive chats
  • Can help in integration with CRM

4. Train Your Employees Well

If you have the most advanced and well-designed chat software, but didn’t have highly trained operators, then it is completely useless. So before launching your live support services, just make sure that your staff is well-trained, and as well as they are totally comfortable and familiar with the chat software you are planning to use. Also, the representatives should have a complete knowledge about the your website and inventory, and have ability to provide quickly and accurately answers to the common questions that can ask by the customers.